Insurance Sales Representative II Posted Mar 13
Mercer , Urbandale, IA
If you're looking for the next place to go in your career, consider the many opportunities to grow, advance and make a difference at Mercer!

Mercer is a global consulting leader helping clients around the world advance the health, wealth and careers of their most vital asset - their people.

What We Offer: We are proud to offer a competitive total rewards package designed with our colleagues' health, wealth and well-being in mind. These include:

Competitive salary and total compensation

Comprehensive medical, dental and vision benefits

Retirement savings plans

Employee stock purchase plan

Life insurance

Short- and long-term disability insurance

Paid vacation and holidays

Tuition reimbursement plans

Before-tax spending accounts

And more!

Job Description:

Possessing a broad understanding and application of a body of knowledge, the purpose of this position is to sell insurance products to new clients via phone in a call center environment, utilizing leads provided by the company. Mentors and provides feedback and guidance to other team members. Handles more complex projects with little or no assistance.


Answers inbound calls to sell insurance products to new clients.

Markets insurance products via the telephone to maximize sales of insurance plans by preparing and presenting solutions, negotiating and overcoming objections, and assisting in purchasing appropriate products.

Pre-qualifies applicants to determine eligibility and asks underwriting questions to determine if specified prospective client meets carrier requirements.

Ensures carrier, state, and company guidelines are adhered to.

Cross sells insurance products, identifies sales leads, and makes outbound calls to finalize a sale.

Enters all information related to the call for reporting purposes.

Mentors and provides feedback to other team members

Acts as a subject matter expert for team members and handles escalations as needed.

Works with internal business partners to achieve business unit results.

Makes outbound calls to support campaigns focused on cross selling, selling additional products, as well as closing additional business.


High school diploma required and college degree preferred

2-4 years of relevant sales experience required. Customer service and/or sales experience preferred

Ability to interpret insurance products to clients.

Ability to motivate and influence people towards suggested products/solutions.

Excellent written and verbal communication skills to effectively interact with customers on the telephone.

Excellent organizational and time-management skills to handle multiple tasks and prioritize effectively.

Detail oriented to ensure accuracy.

Possess self-discipline, self-motivation, and ability to meet assigned objectives.

Basic computer skills and the ability to navigate through multiple systems without assistance.

Core competencies include: Communicating With Impact; Negotiations; Building and Maintaining Relationships

License required could include Property and Casualty, Personal Lines, or Life & Health

Ready to start the next phase of your career at Mercer? Apply Now!

Work Hours: Full Time

Click here to apply - Please mention that you saw the job on